STUDY MATERIAL - Reference Material

A couple sources for more information:

(1) The US Department of Defense has a library of quality publications available on their Quality Management program library. You can see what they have [here].

(2) The University of Minnesota has established a searchable Body of Knowledge in their Juran Center, founded by UofM alumni Dr. Joseph Juran. This won't give you the actual publication, but it will identify articles and books that you can go to for more information [here].