Although we joked about being trapped in the basement while the house of quality is burning down, this tool is reported to be referenced on the exam.
Here's an interactive tutorial from Macquarie University Graduate School of Management (MGSM), the longest continuously operating business school in New South Wales, Australia.
They did a nice job on this.
http://www.gsm.mq.edu.au/cmit/qfd-hoq-tutorial.swf
This is part of Quality Function Deployment (QFD)
1 comment:
hey can't access your tool... I'm a new member of ASQ and want to give my test in july ....searching for some material ...
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